Privacy Policy

Last Updated: December 23, 2025

This Privacy Policy describes how Prutch’s Garage Door (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained through our website https://www.prutchsgaragedoor.com, phone calls, text messages (SMS), email communications, online forms, and in-person service interactions.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Company Information

Prutch’s Garage Door
2710 S Prairie Ave
Pueblo, CO 81005
Phone: (719) 564-2809
Email: office@prutchs.com

This phone number is the primary contact for customer communications, privacy inquiries, and SMS messaging.

2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name
Phone number
Email address
Physical or service address
Service request details
Garage door or property-related information
Any information submitted through forms, phone calls, text messages, or emails

Providing this information is voluntary; however, failure to provide certain information may limit our ability to respond or provide services.

B. Automatically Collected Information

When you visit our website, we may automatically collect certain non-personal information, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site
Referring website or traffic source
Approximate geographic location (city or region level)

This information is collected through cookies and similar tracking technologies.

3. Cookies & Tracking Technologies

Our website uses cookies, pixels, scripts, and similar technologies to:

Enable core website functionality
Analyze traffic and user behavior
Measure marketing and advertising performance
Improve website usability and services

Cookies may be set by us or by third-party service providers. You may disable cookies through your browser settings; however, some website features may not function properly as a result.

Continued use of this website constitutes consent to the use of cookies and tracking technologies as described in this policy.

4. Analytics, Advertising & Call Tracking

We may use third-party tools and platforms, including but not limited to:

Google Analytics
Google Ads
Meta (Facebook/Instagram) advertising pixels
Call tracking numbers and recording services
Form tracking and customer relationship management (CRM) tools

These services may collect information about how users interact with our website, advertisements, phone numbers, and forms to help us improve our marketing, services, and customer experience.

5. How We Use Your Information

We use collected information for purposes including:

Responding to inquiries and service requests
Scheduling appointments and providing services
Sending estimates, invoices, and confirmations
Communicating service updates and administrative notices
Improving website functionality and marketing effectiveness
Complying with legal and regulatory obligations

We do not sell personal information.

6. Consent to Contact

By submitting your information through our website, calling (719) 564-2809, or providing your contact details by any means, you expressly consent to be contacted by Prutch’s Garage Door via:

Phone calls
Text messages (SMS/MMS)
Email

Communications may relate to service requests, scheduling, estimates, follow-ups, or administrative purposes. Marketing messages are sent only where permitted by law and where consent has been provided.

You may revoke consent at any time by contacting us or following opt-out instructions.

7. SMS / Text Messaging Policy

By providing your mobile phone number, you consent to receive SMS or MMS messages from Prutch’s Garage Door, including:

Appointment reminders and confirmations
Service updates
Quote and scheduling communications
Promotional messages (only if you opt in)

Message frequency varies. Message and data rates may apply.

Opt-Out:
You may opt out at any time by replying STOP to any message. You will receive confirmation of your opt-out.

Help:
Reply HELP or contact us at (719) 564-2809 or office@prutchs.com.

Consent to receive SMS messages is not a condition of purchase. SMS consent data is not shared with third parties.

8. Call Recording Disclosure

Phone calls to or from Prutch’s Garage Door may be monitored or recorded for quality assurance, training, and documentation purposes, where permitted by law.

By calling (719) 564-2809, you consent to such monitoring or recording.

9. Third-Party Disclosure

We may share information with trusted third-party service providers who assist with:

Website hosting
Marketing and analytics
Customer communications
Payment processing
Call tracking or CRM systems

These providers are contractually obligated to safeguard your information and use it only for authorized purposes.

We may also disclose information if required by law, subpoena, or legal process.

10. Data Retention

Personal information is retained only as long as reasonably necessary to fulfill service obligations, maintain business records, and comply with legal requirements. Information is securely deleted or anonymized when no longer needed.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Information is provided at your own risk.

12. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications.

Requests may be submitted by contacting us using the information below.

13. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be promptly deleted.

14. External Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. Users should review third-party privacy policies independently.

15. Limitation of Liability

Prutch’s Garage Door shall not be liable for any damages arising from the use of, or inability to use, this website or related services, except as required by applicable law.

16. Governing Law

This Privacy Policy is governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any disputes shall be resolved in courts located within Colorado.

17. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

18. Contact Information

For questions regarding this Privacy Policy or your personal information, contact: